Login freezes

Login freezes

Postby Martin Ryan » Mon Mar 01, 2010 1:51 am

My colleague is having a problem logging onto the Web component of the Palo Suite. When he logs on with the usual credentials on Firefox the web page hangs with "Please wait" in the top right corner. If he tries it in Internet Explorer it just crashes. He's using Vista. I can't replicate and I'm not sure where to tell him to look?

Cheers,
Martin
(Sorry, but I can't answer questions via PM. Please post them in the forum where you'll probably get a faster reply, and everyone can benefit from the answers. Thanks.)
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Re: Login freezes

Postby John Hobson » Thu Mar 18, 2010 7:37 am

The forum on the Jedox website might be able to provide an answer...
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The Planning Factory

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Re: Login freezes

Postby Martin Ryan » Thu Mar 18, 2010 8:25 am

Thanks John, wasn't sure where to put it!

As it happens, the problem went away on its own anyway.

Cheers,
Martin
(Sorry, but I can't answer questions via PM. Please post them in the forum where you'll probably get a faster reply, and everyone can benefit from the answers. Thanks.)
TM1 NZ
User avatar
Martin Ryan
Site Admin
 
Posts: 883
Joined: Sat May 10, 2008 9:08 am
Location: Wellington, New Zealand
OLAP Product: TM1
Version: 9.1 SP3
Excel Version: 2003 SP1


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